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Privacy Policy:

Effective Date: July 31, 2025
Last Updated: July 31, 2025

 

1. Introduction

English With Lucas ("we", "us", "our") provides English language teaching services via our website https://englishwithlucas.com. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and how we protect it. It applies to all visitors, members, and customers who use our services.

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2. Information We Collect

We collect personal information when you:

  • Subscribe to our newsletter or email list

  • Sign up as a member or book a session

  • Make a purchase or download a free resource

  • Use our website or contact us

 

Types of data collected:

  • Name and Email Address

  • Billing Address (optional, depending on payment processor)

  • Payment Information (processed via Stripe, PayPal, or Wise)

  • Technical Data (IP address, browser, device, session data)

  • Usage Data (via Google Analytics: page views, clicks, referrals)

We do not collect or request sensitive personal data like age or language proficiency levels at this time.

 

3. How We Collect Information

  • Directly from you via forms, subscriptions, purchases, or email

  • Automatically through website analytics and cookies (e.g., Google Analytics, Wix tools)

 

4. How We Use Your Information

We use your data to:

  • Send educational emails and marketing offers (with consent)

  • Confirm and process bookings and payments

  • Provide access to free downloads or upcoming courses

  • Analyze site performance and improve content

  • Ensure compliance with legal and financial regulations

 

5. Consent & Legal Basis

We process your personal data based on:

  • Explicit Consent: when you subscribe, purchase, or fill out a form

  • Contractual necessity: when delivering paid services

  • Legitimate interest: for improving our services or communicating with clients

You may withdraw your consent at any time by clicking "unsubscribe" in any email or contacting us.

 

6. Sharing of Information

We share information with trusted third parties only to deliver services:

  • Wix.com (website platform and email campaigns)

  • Google Analytics (anonymous traffic tracking)

  • Stripe, PayPal, Wise (secure payment processors)

  • Google Meet (video call platform)

We do not sell or rent your personal data to anyone.

 

7. Cookies & Analytics

We use cookies to:

  • Enable site functionality

  • Track usage and performance

  • Improve advertising and targeting (within Wix and Google Ads)

You can disable cookies in your browser settings.

 

8. Data Security

We use:

  • SSL encryption via HTTPS

  • Secure third-party platforms (Wix, Stripe, etc.)

  • Limited access to your personal information

  • Regular backups and platform updates

Payment details are encrypted and processed off-site via Stripe, PayPal, or Wise.

 

9. Data Retention

  • We retain user information only as long as necessary to fulfill the intended purposes or comply with legal obligations.

  • You can request deletion of your personal data at any time by contacting us.

 

10. Your Rights

 

For All Users:

  • Request access or correction of your data

  • Request deletion or restriction of processing

  • Withdraw consent to email marketing

 

For EU Residents (GDPR):

  • Right to data portability

  • Right to lodge a complaint with a supervisory authority

 

For California Residents (CCPA):

  • Right to know what personal info is collected

  • Right to request deletion

  • Right to opt-out of personal data sales (note: we do not sell your data)

To exercise any of these rights, contact us at lucas@englishwithlucas.com.

 

11. Email Marketing & CASL Compliance

We follow Canada’s Anti-Spam Legislation (CASL). All marketing emails:

  • Are sent only with your prior consent

  • Include our full sender name and physical address

  • Contain a clear and functional unsubscribe link

We maintain logs of your consent as required by law.

 

12. Third-Party Links and Downloads

Our site may include links to external tools or offer free downloadable PDFs. We recommend reviewing their privacy practices. Downloads are processed through Wix and do not require third-party data sharing beyond consent.

 

13. Children’s Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from minors.

 

14. Changes to This Policy

We may update this policy. The latest version will always be available at
https://englishwithlucas.com/privacy-policy
We’ll notify subscribers of any significant changes via email.

 

15. Contact Us

English With Lucas
📧 lucas@englishwithlucas.com
📍 375 University Avenue, Suite 1012
Toronto, ON M5G2J5, Canada

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